Frequently asked questions
Frequently Asked Questions.
What's so special about essential oils?
What is a bath bomb?
What else is in your bath bombs?
How do I use a bath bomb?
Unwrap it, and drop it in to a bath. If you want to get technical about it, our best tips are don't drop it from a great height; that's just silly. Some bath bombs are best put in the bath early during the running, some in the middle, and some benefit from being put in to a bath that has already been drawn. Generally speaking, for more foam and even mixing, put in to the bath sooner rather than later.
Want to know more?
Great. Drop us a line through our contacts page. If you need more information about exactly what our ingredients are and what they do, an internet search would provide results that will allow you to make your own informed choice. We appreciate that everyone has different needs, and any information we provide will be slanted by our marketing team to be in the best light, as is the nature of business. By independently researching what you purchase, what it contains, and what those contents actually do, you can help ensure that you are shopping within your conscience.
What about problems?
First of all, we don't anticipate that there will not be any problems with our products. We also know that the world doesn't work like that, and sometimes you might need to get in touch with customer service for some care. When you send us an email, you will be answered by a real live person, and not a bot. Unless we need to be out of the office for a bit, in which case there would be a reassuring auto-response. From a bot.
Shipping? Returns? Privacy? Terms?
See the links at the bottom of each page.
I'm pregnant. Or trying really hard to be.
Congratulations (?) We would strongly suggest that you avoid our products if you are trying to be, or indeed are, pregnant. This is because a lot of our products contain emmenagogue essential oils such as Lavender, Clary Sage, Jasmine, Rosemary and such. Emmenagogue oils are known to be able to bring on mensus. Pongs Away should NOT BE USED, as it contains Parsley Seed oil, a known abortifacient.
I have a special order request?
If you need bulk rates, or wish to provide bath bombs with your logo or branding to your clients, guests or partners, then send us an email with your list of requirements. Our design team can work with you to customise our products to suit your needs.